Privacy Policy

The following gives a simple overview of what happens to your personal information when you visit our website.

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator.

magdas – Social Business der Caritas der Erzdiözese Wien

ZVR no. (association registration no.): 800250283
VAT no.: ATU69170247


Albrechtskreithgasse 19-21
1160 Vienna, Austria

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Data protection officer

We have appointed a data protection officer for our company.

Robert Kuntner
Caritas Services GmbH
Office: 1230 Vienna, Siebenhirtenstrasse 12A, Objekt 3
Registered Office: 1160 Vienna, Albrechtskreithgasse 19-21

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools.


This website uses the open source software Matomo, a web analysis service of InnoCraft Ltd. Matomo uses cookies that allow your use of the website to be analysed. The information about your use of this website collected by cookies (including your IP address) is only saved on the servers of Matomo. The IP address is anonymised immediately, so it cannot be used to identify any specific person. We use this information for the purpose of evaluating your use of the website, compiling reports on website activities for us, and providing other services relating to website activity and Internet usage. These data are not passed on to third parties.

You can configure your browser to block cookies.

Matomo data protection declaration

If you want to prevent this data from being processed by Matomo, click here to download and install the browser plug-in

Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.


By subscribing to the newsletter, you agree that all data provided may be processed for advertising purposes in the course of sending the newsletter. You can revoke this consent at any time and without giving reasons by clicking on the unsubscribe link, which can be found in every newsletter. If you wish to change your data, you can use the corresponding change data link in the newsletter.

We use the email marketing software mailworx to send and analyse our newsletters. mailworx records the opening and click behaviour. Specifically, the following information is tracked: time of delivery, time of opening, duration of opening, IP address of opening, email programme used (mail client), which link was clicked and the time of the click.

This data is processed exclusively within the European Union and is not passed on to third parties.

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.